HALO DUO - Mono

Pre-Orders:

Expected to ship by 10 November. If your order contains ASTRA product, you will receive weekly pre-order timeframe update.

Australia:

FREE Standard Shipping on all order over $175 (2-5 Business Days*)

$12.95 Standard Shipping under $175 (2-5 Business Days*)
$16.95 Express Shipping (1-3 Business Days*)

New Zealand:

$17.95 NZD Flat Rate Shipping (4-7 Business Days*)

How long until my order is shipped?

Our dedicated fulfillment team is constantly working to get your orders to you as fast as possible. Order before 12pm Sydney time (Mon-Fri), and we will ship your order same day. We’re a small team so during peak time please allow us 2-3 business days to get your order shipped.

*Dependant on Australia Post timeframes

For further details: Shipping Locations & Timeframes

Full-Priced Orders (no discount codes or sale items)

- Unworn and unwashed items, within 30 days of delivery: exchange, refund or store credit.
- Exchanges must be the same type, colour and price. If the item is out of stock, you get store credit.
- Returns must be lodged and received within 30 days.
- Store credit is valid for 3 years.
- Customer pays return postage. Original shipping is non-refundable.

Sale or Discounted Orders

- Store credit only, within 30 days of delivery.
- Returns must be lodged and shipped within 30 days.

RETURNS POLICY

What's your warranty?
Premium YKK® Zippers. 180-Day Guarantee.

ASTRA footwear bought directly from us has a 90-day warranty from the purchase date. It doesn't cover neglect, improper care, accidents, washing or drying, or normal wear and tear like scuffs, scratches or fading. Extra wear from AFOs or unusual walking patterns is generally not covered.

I need help with sizing.

Check out FIND MY SIZE on the product page, or email hello@astrafootwear.com

Are you Australian?
Yes! We're a small, family-owned business in Sydney, and we ship from our Sydney warehouse.


Can I use NDIS funding?
Yes! ASTRA shoes have small changes that make dressing easier. You can buy them with your NDIS Low Cost Assistive Technology budget.

NIDS ORDER FORM